Manager / Director, Digital Lab Solutions (m/f/d)

Your Tasks:

• Manage overall sales operations for the SaaS product line in the Americas Market Unit (MU). Manage activities through structured KPIs and Action Plans.
  
• Directly manage the Digital Sales team, providing development and coaching while assuring the achievement of revenue goals. Hands-on leadership and sales involvement are required.
  
• Maintaining the budget, including managing costs and expense objectives.
  
• Achieve or exceed sales targets and objectives by monitoring quotas, demographic sales results, and applying marketing research.
  
• Collaborates with MU head and Senior Management Team on all planning activities. Actively participate with the Senior Management Team in the development of the 5-year Strategic Plan and Budget, regularly identifying opportunities in the market, competitive activity, and market trends that will affect the business.
  
• Plan and execute go-to-market strategy; ensure consistent alignment with the Head of Digital Life Science Business on go-to-market strategy.
  
• Strategic alignment with the Liquid Handling sales teams to maximize Tecan US revenue with growing customer satisfaction.
  
• Develop Digital business, define sales strategies, implement best practices in SaaS sales, and identify and convert new sales opportunities.
  
• Ensure customer success as a key enabler for subscription renewals and customer testimonials.
  
• Track and own KPIs related to Digital SaaS sales.
  
• Develop and implement systems for monitoring, reporting, and improving sales performance; drive implementation of programs aimed to optimize commercial uptake of Digital products.
  
• Ensure Digital products are delivered to customers in a quality that meets customer expectations.
  
• Work collaboratively with T-US Sales teams.
  
• Support refinement of business model related to SaaS sales; suggest enhancements to Digital strategy.
  
• Identify strategic areas of importance (both sales and market-related) for the organization to focus on.
  
• Works collaboratively with the Marketing and Client Services Team and related global teams on new market opportunities, technology, product improvements, and competition. Supports and assists in commercial matters such as sales input for the development of new products.
  
• Achieve financial objectives by preparing a budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
  
• Responsible for ensuring the sales organization is properly trained and coached on sales, applications, and product-related issues.
  
• Support Digital Collaborations/ Partnerships.
  
• Create value for Tecan's customers and shareholders by delivering to the highest standards and being closest to the needs of the customer.
  
• Constantly run competitive analyses and be up to date with the latest market trends.

Your Profile:

• BS degree in Life Sciences or equivalent is desired; a Master of Business Administration preferred
  
• Professional experience includes 7 years (minimum), including previous experience as a Sales leader and/or National Sales Director to Life Science laboratories
  
• Proficient understanding and well-established connection network in the Life Sciences industry
  
• Relevant experience in Enterprise selling (at senior C/C-1 level) across Life Science Biotech/ Pharma
  
• Proven track record in leading sales teams and achieving sales targets
  
• Understanding of SaaS sales models and consultative sales
  
• Relevant experience as a sales leader in the SaaS space, preferred
  
• Relevant business development experience
  
• Previous lab experience
  
• Proven ability and mindset in building new teams
  
• Ability to manage and develop sales territories while also managing costs and risks
  
• Demonstrated ability to manage people, to develop organizations, and to solve business issues while also managing costs and risks
  
• Ability to travel, at times on short notice

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